Our goal is to advise players of their responsibility and create a safe environment. We are committed to responsible gaming and provide information to help you stay in control. Stay informed and play responsibly!
For us, player protection is the top priority. We are committed to ensuring that all players in our casinos can play safely and responsibly. Our goal is to create an environment where players maintain control over their gaming behavior and remain well-informed at all times. We want every guest in our halls to feel comfortable and have the best possible experience.
Protecting minors is not just a mandatory requirement for us, but a clear stance. The responsible handling of gambling and the protection of young people are at the heart of our actions—and are firmly anchored in our social concept.
We deliberately rely on preventive measures, trained employees, and clear processes to identify risks early and act consistently. Our aim is to create an environment that combines responsibility, safety, and transparency.
Use the following free and anonymous self-tests to better assess your personal gaming behavior:
If you would like to reflect on your gaming behavior or are looking for support, numerous professional and anonymous online services are available. These are aimed at both at-risk players and those already affected.
Glücksspielsucht.de
👉 https://www.gluecksspielsucht.de
Anonyme Spieler
👉 https://www.anonyme-spieler.org
Spielen mit Verantwortung
👉 https://www.spielen-mit-verantwortung.de
Personal counseling can often be particularly helpful. You will find numerous addiction counseling centers in your area that provide confidential support.
Responsible gaming is our top priority. If guests feel they want to limit their gaming behavior, we offer clear and straightforward support.
A player exclusion can be set up directly on-site at our premises. This is done via the legally required OASIS player exclusion, a nationwide system for the protection of players. Our trained staff will support you discreetly and simply through all the necessary steps.
During an active exclusion, access to our gaming facilities is prohibited—we implement this consistently and reliably.
Our goal is to provide early support and create a safe framework in which responsible gaming remains possible at all times.
